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New Hampshire Ski Center bets on technology to compete with industrial giants

Jackson, nh – Thomas Brennick, a skier since the age of 4, makes regular trips to New Hampshire’s Black Mountain with his two grandchildren.

“He’s back to the old days,” he said recently from Summit Double Chairlift on a sunny Friday. “Just good, old time ski.”

Behind the scenes, the experience is now pushed by a high -tech system designed to increase productivity in the oldest ski area of ​​the state. And small, independent holiday villages, nearby Attitash Mountain Resort and Vail, which is the owner of seven people in the northeast, will not compete with infrastructure or purchasing power, while at least one entrepreneurial betting technology will be “a really big echolayzer”.

This businessman, who bought the Black Mountain last year and transformed into a laboratory for Ski Mountain Consultancy Entabeni Systems. The company collects detailed data to inform the decisions such as more profit and how much profit it will make, while the elevator ticket sales, course reservations and equipment leasing form systems that put online.

MOGENSEN said, “Many general administrators will go out and look at how many cars are parked, and that they say how much they are busy,” he said. “We really want to look at the deepest level of this process data.”

This involves analyzing everything to sell sausage sandwich in Lodge from the most popular time.

“Big operators can do a lot we can’t do. They can buy 20 snow cats at one time, 10 chairs, such things. “We can decide to change our way of grooming very quickly or to change our way of opening the trails or change our menu in the middle of a day (food and beverage).”

Mogensen said that their happiest moments are dependent on skiing and started their Entabeni systems in 2015 with the desire to keep sports accessible. In 2023, he acquired Indy Pass company, which allows buyers to ski for two days each two days in 230 independent ski area, including Black Mountain. An alternative to Epic and Ikon Multi-Resort transitions offered by Vail and Alterra Holdings.

He was an early participant of Black Mountain Indy Pass. When Mogensen found out that this was the danger of closing, he reminded his country’s ski area for a long time. Ultimately, Black Mountain, which aims to turn it into a cooperative, bought it.

Many Indy Pass Resorts are customers of Entabeni systems, including the Utah’s Beaver Mountain, which bills as Mountain Resort of the longest family in the USA.

Kristy Seetholzer, who founded his husband’s grandfather Beaver Mountain, said Entabeni put the ticket to the ticket and season transition system. This has led to new, lower -priced transitions for those who want to give up the ski on holiday weeks or weekends.

“Most of our season transition holders would still limit itself. They don’t just want to deal with weekends because they just want to ski on weekdays,” he said. “We could never follow this manually.”

Although he is generally satisfied, Seeholzer said that the software could be challenging and slow.

“There are some really great programs on the retail side of things or on the sales side of things. And one of the things that are a bit annoying, I felt as we were rediscovered at the steering wheel,” he said.

25 -year -old Sam Shirley skiing in New Hampshire and worked as a ski instructor and ski school director at Maine on his way to university. However, he said that increasing technology has greatly changed the skiing and often pushed it to cross the crosses.

“As a customer, he made things more complicated,” he said. “It’s just becoming an extra difficulty.”

Shirley would enjoy mother trips around New England, but was postponed by ski areas that allocated lower rates for those who buy tickets. Not only have to provide detailed contact information to get the elevator ticket, sometimes even a photo.

Not only independent ski areas that focus on technology and data. Others use elevator tickets and are buried with radio frequency defining chips that follow the movements of skiers.

Communication Director John Plack informs Vail Resorts to better understand how Ping throwing lines are formed on mobile phones. The elevator waiting periods have been reduced every year for the last three years and 97% of them are less than 10 minutes this year.

“Our company is a crazy data -oriented company. We know a lot about our guest set. We know their tastes. We know what they want to ski, we know when they want to ski. And we can really use this data to improve the guest experience.”

This improvement comes at a cost. Vail’s Vail’s Keystone Resort in Colorado was sold for $ 292 last week. The cost of the season passage of 418 dollars, a potentially good agreement for Diehard skiers, but also a reliable flow of income that guarantees a certain income to Vail, even if ski areas face less profit and shorter winters.

Plack said that the revenue from such transitions, especially the very productive epic transition, allows the company to invest $ 100 million in profit construction.

“By committing the season in advance, this gives us certainty and allows us to re -invest in our holiday villages,” he said.

But Mogensen insists greater, but not always better. The elevator tickets in Black Mountain are $ 59 to $ 99 a day and the season is about $ 450.

“You don’t just come to the left and right to return to the right and right. “Ski does not have to be good. A community center can be.”

Black Mountain Lift Rider Brennick skiing with his grandchildren, he said he has noticed a difference since the ski area has been sold.

Orum I can see the change, ”he said. “They make a lot of profit and show.”

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Ramer reported from New Hampshire Concord.

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